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Previous Journey: May - October 2023

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Lead Journey

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The Year of Profitable SaaS

How do SaaS and XaaS business models become profitable?

Supporting Journeys

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Protecting and Growing Your Customer Base

Who owns Renewals and Expansion, and how can they grow cost-effective revenue?

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Monetizing Customer Success

How can you cost-effectively scale CS 
while building toward longevity?

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The Evolution of Pricing Models
for Managed Services

How can providers ensure their models are profitable while driving value to customers?

Supporting Journeys

person with shield icon

Protecting and Growing Your Customer Base

Who owns Renewals and Expansion, and how can they grow cost-effective revenue?

diagonal up arrow on chart icon

Monetizing Customer Success

How can you cost-effectively scale CS 
while building toward longevity?

atom icon

The Evolution of Pricing Models
for Managed Services

How can providers ensure their models are profitable while driving value to customers?

Overarching Journey

Previous Journey: May - October 2023

The Year of Profitable SaaS

How do SaaS and XaaS business models become more profitable?

Whether they want to admit it or not, every modern company is a tech company, and tech companies everywhere are quickly pivoting to SaaS models in pursuit of explosive growth. However, current economic conditions are now forcing those same companies to tighten their financial belts. So how can SaaS businesses pave a path forward to achieve profitable growth?

Enter This Journey

Additional Journeys

Protecting and Growing Your Customer Base

How do we leverage sales specialists in the right way and grow revenue without increasing our sales costs?

Enter This Journey

Monetizing Customer Success

How can you improve adoption, expansion, retention and customer satisfaction while boosting revenue?

Enter This Journey

The Evolution of Pricing Models for Managed Services

How can providers ensure their models are profitable while driving value to customers?

Enter This Journey

Protecting and Growing Your Customer Base

How do we leverage sales specialists in the right way and grow revenue without increasing our sales costs?

Enter This Journey

Monetizing Customer Success

How can you improve adoption, expansion, retention and customer satisfaction while boosting revenue?

Enter This Journey
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The Evolution of Pricing Models for Managed Services

How can providers ensure their models are profitable while driving value to customers?

Enter This Journey
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