Previous Journey: May - October 2023
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Supporting Journeys
Protecting and Growing Your Customer Base
Who owns Renewals and Expansion, and how can they grow cost-effective revenue?
Monetizing Customer Success
How can you cost-effectively scale CS
while building toward longevity?
The Evolution of Pricing Models
for Managed Services
How can providers ensure their models are profitable while driving value to customers?
Supporting Journeys
Protecting and Growing Your Customer Base
Who owns Renewals and Expansion, and how can they grow cost-effective revenue?
Monetizing Customer Success
How can you cost-effectively scale CS
while building toward longevity?
The Evolution of Pricing Models
for Managed Services
How can providers ensure their models are profitable while driving value to customers?
Overarching Journey
Previous Journey: May - October 2023
How do SaaS and XaaS business models become more profitable?
Whether they want to admit it or not, every modern company is a tech company, and tech companies everywhere are quickly pivoting to SaaS models in pursuit of explosive growth. However, current economic conditions are now forcing those same companies to tighten their financial belts. So how can SaaS businesses pave a path forward to achieve profitable growth?
Additional Journeys
How do we leverage sales specialists in the right way and grow revenue without increasing our sales costs?
How can you improve adoption, expansion, retention and customer satisfaction while boosting revenue?
How can providers ensure their models are profitable while driving value to customers?
How do we leverage sales specialists in the right way and grow revenue without increasing our sales costs?
How can you improve adoption, expansion, retention and customer satisfaction while boosting revenue?
How can providers ensure their models are profitable while driving value to customers?